MAS CLEAN / YOUR ACCOUNT
Your information. Your choices.
Ask for a copy of your information, correct a detail or request account deletion. Follow the progress here.
Back to your accountSign in to your account.
Download your records, update your details or follow a privacy request.
Choose your new password.
Use at least 12 characters. You’ll return to your cleaning requests when it’s saved.
Download your information
Save your account records and available cleaning photos in one ZIP file.
Save file (.json)Keep your download private. Walkthrough videos are included as saved image frames. Ask the team for other records or large exports.
Saved photos
Download the photos saved with your cleaning requests, profile and current clean assignments. Video walkthroughs are saved as selected image frames.
Only photos available to your account are shown. For original videos, replaced photos or earlier assignments, request a copy from the team below. Downloads stay private; no shareable photo link is created.
Your request stays available here while the team reviews it. We may need to retain some booking or payment records; we will explain any limits before closing your request. For a clean you need to cancel, use its booking details.