MAS CLEAN / YOUR ACCOUNT

# Your information. Your choices.

Ask for a copy of your information, correct a detail or request account deletion. Follow the progress here.

[Back to your account](/request-clean/)

SECURE ACCOUNT ACCESS

## Sign in to your account.

Download your records, update your details or follow a privacy request.

or continue with email

Email addressPasswordUse at least 12 characters. A memorable phrase works well.

Sign inBy creating an account, you agree to our [terms](/launch-terms/) and acknowledge our [privacy notice](/privacy/). Confirm your email before continuing. No payment is taken here.

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JavaScript is needed for your secure account. [Contact our team for help.](/contact/)

## Choose your new password.

Use at least 12 characters. You’ll return to your cleaning requests when it’s saved.

New passwordConfirm new passwordSave new passwordStart over securely

## Your privacy requests

Sign out

### Download your information

Save your account records and available cleaning photos in one ZIP file.

Download records and photosDownload my records

Save file (.json)Keep your download private. Walkthrough videos are included as saved image frames. Ask the team for other records or large exports.

Saved photosDownload the photos saved with your cleaning requests, profile and current clean assignments. Video walkthroughs are saved as selected image frames.

Photo categoryMy cleaning requestsMy profile photoBefore & after cleaningShow saved photos

Show more photosOnly photos available to your account are shown. For original videos, replaced photos or earlier assignments, request a copy from the team below. Downloads stay private; no shareable photo link is created.

What would you like to do?Get a copy of my informationCorrect my informationRequest account deletionWhat should we know? (optional)I understand this sends a request to the team. It does not immediately delete my account or cancel a scheduled clean.Send privacy request

### Request history

Refresh

Show more requestsYour request stays available here while the team reviews it. We may need to retain some booking or payment records; we will explain any limits before closing your request. For a clean you need to cancel, use its booking details.